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Tuesday, November 8th 2011, 2:39pm

Loss of valor in arena due to client crash

I was in arena today and was kicked out due to the client crashing in this fight

http://warofdragons.com/fight_info.php?f…t=1&server_id=0

as soon as i entered the battlefield it was laggy and once in a fight it was taking 20secs from me clicking to hit and it being able to do it. Then it completly froze up, i had to restart my computer, by the time i was back, the arena had been finished.

http://warofdragons.com/instance_stat.ph…460019&finish=0

This also happened yesturday between 15:15 and 15:17 in the Derlict House as i entered lings room, it completly froze up the only thing i was able to do was to restart my computer.

As well as the 2 occasions when ever i use the forum,libary or news i am unable to get back to the main game screen as it has crashed i have to shut down the client and reopen as refrehing does not work. These problems have only appeared since the last big update. I hope u are able to provide a solution as at the moment i have a loss valor and i am unable to attempt my arena feat.

2

Wednesday, November 9th 2011, 10:11am

If you experience connection problems, issues with the client software, graphical issues or other problems of a technical nature, please follow these steps to remedy the situation.

Step 1: Reload the whole game page. (Press the “refresh” button in the menu or the “F5” key on your keyboard.)

Step 2: Clear the cache of your browser or client. Close the application. Restart the application. (If you're using the client, click on "Error!" at the top and select "Delete obsolete files and clear IE Cache")

Step 3: Update your Internet Explorer, Adobe Flash and any Dot.Net Software currently installed on your system to the latest version.

Step 4: Make sure port 5050 of your firewall is opened for warofdragons.com and the security for the Internet Explorer is set to an appropriate level.

Fallbacks: Reinstall the client. Also any antivirus software and other tasks might slow your connection speed or cause problems with the game.

Searching for a Chokepoint:
You can always run a trace route to our server to see the actual speed of all nodes within the route from your computer to the game if you are looking for a bottleneck in the connection.

If none of the above helped, please contact us again.

Quoted from "Fairy Tale;104974"

This server is heaven, admins are angels
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