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1

Thursday, August 18th 2011, 10:15pm

client problem

lately i have a problem with my game client. every time i try to open the forum section or the news my screen freezes and i have to close the game and reopen it.
thanks in advance.

2

Friday, August 19th 2011, 10:15am

If you experience connection problems, issues with the client software, graphical issues or other problems of a technical nature, please follow these steps to remedy the situation.

Step 1: Reload the whole game page. (Press the “refresh” button in the menu or the “F5” key on your keyboard.)

Step 2: Clear the cache of your browser or client. Close the application. Restart the application. (If you're using the client, click on "Error!" at the top and select "Delete obsolete files and clear IE Cache")

Step 3: Update your Internet Explorer, Adobe Flash and any Dot.Net Software currently installed on your system to the latest version.

Step 4: Make sure port 5050 of your firewall is opened for warofdragons.com and the security for the Internet Explorer is set to an appropriate level.

Fallbacks: Reinstall the client. Also any antivirus software and other tasks might slow your connection speed or cause problems with the game.

Searching for a Chokepoint:
You can always run a trace route to our server to see the actual speed of all nodes within the route from your computer to the game if you are looking for a bottleneck in the connection.

If none of the above helped, please contact us again.

Quoted from "Fairy Tale;104974"

This server is heaven, admins are angels
:love:

3

Monday, August 22nd 2011, 3:08pm

i've done all 4 steps but nothing changed...i even deactivated antivirus programs for some time but still the problem wasn't solved.
i've no idea how to do that last part about the chokepoint though...

what i've noticed is that after i open the forum or the news and the main paige is frozen i can open new secondary tabs such as an extra forum tab or someone's info...so it is the only the main page that has some kind of problem. plz help...playing the game through browser is inconvenient.

4

Wednesday, August 24th 2011, 11:47pm

any ideas how to solve this? :(

5

Thursday, August 25th 2011, 9:38am

We are currently investigating this issue.

Quoted from "Fairy Tale;104974"

This server is heaven, admins are angels
:love: