Clan

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Madara Uchiha [4]

Forum Noob

Posts: 11

Wednesday, October 20th 2010, 4:17pm

Clan

admins i cant make a clan because when i submit request it gives me this
message:Unable to upload file. Please check the format of your clan logo and make sure you have 10 Signed Registration Forms.

but i dont know whats wrong i have 10 signed forms and the image i have is 13x13 gif
is it a bug?

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Malle [5]

Intermediate

Posts: 309

Wednesday, October 20th 2010, 4:23pm

Not that we know of. Client or browser?

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Cross Knight [15]

Master

Posts: 2,716

Wednesday, October 20th 2010, 4:25pm

Please try again.

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Madara Uchiha [4]

Forum Noob

Posts: 11

Wednesday, October 20th 2010, 4:31pm

Malle
Browser

Cross Knight
i tried it lots of times and it wont work

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Malle [5]

Intermediate

Posts: 309

Wednesday, October 20th 2010, 4:37pm

In case you haven't done this already: Renaming a JPG to GIF does not work. You need to change the filetype by saving the data in the appropriate format.

In case you have done it: Tough one for sure. Checking it will need time. Meanwhile: Use a different image and attach your actual clan pic to an email sent to support@warofdragons.com. We will tell them to sort it out manually.

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Baraknett [13]

Trainee

Posts: 98

Thursday, October 21st 2010, 1:50pm

i help kingpin with the same problen when creating Restless clan and found that i had to edit file and save as gif several times before being accepted..

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